Hickory Grove Recovery Staff

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Our people make the difference

Care is shaped by the people delivering it. Our team brings together clinical expertise, operational experience, and a shared commitment to supporting recovery in real, practical ways. Each staff member understands the importance of meeting people where they are and responding with care that is thoughtful, timely, and consistent. Experience matters, but so does presence. Our team shows up with focus, professionalism, and respect, creating an environment where trust can grow and progress feels possible. This approach guides every interaction, from day-to-day care to long-term planning.

Joe Phillips portrait

CEO

Joe Phillips

Joe Phillips is a healthcare executive with over 15 years of leadership experience in behavioral health, substance use treatment, and senior care operations. As Chief Executive Officer, he focuses on building strong teams, maintaining regulatory excellence, and creating sustainable programs that support both quality care and long-term growth.

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Paula Hall portrait

Clinical Director

Paula Johnson Hall, LPC, LAC, NCC

Paula Johnson Hall is a licensed clinician and seasoned behavioral health leader with more than two decades of experience across substance use treatment, crisis response, and mental health services.

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Experienced leadership, grounded care

Our leadership team brings years of experience in behavioral health, clinical operations, and program development. They understand the realities of treatment settings and the responsibility that comes with guiding both people and programs. Their work centers on maintaining high standards, supporting staff, and ensuring care remains organized, compliant, and responsive. Decisions are informed by experience, collaboration, and a clear focus on what supports effective care and sustainable outcomes.

Take the next step

Whether you’re seeking care, supporting someone else, or exploring professional opportunities, our team is available to help. Reach out to start a conversation or learn more about what to expect. The right support starts with the right people, and that begins here.

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Joe Phillips

Chief Executive Officer

Joe Phillips is a healthcare executive with over 15 years of leadership experience in behavioral health, substance use treatment, and senior care operations. As Chief Executive Officer, he focuses on building strong teams, maintaining regulatory excellence, and creating sustainable programs that support both quality care and long-term growth.

Joe’s background spans executive leadership, program development, operations management, and business development within complex healthcare environments. He has overseen inpatient and residential programs, guided organizations through regulatory audits, strengthened referral networks, and improved operational performance through hands-on leadership and strategic planning.

Known for his practical, people-first leadership style, Joe works closely with clinical, medical, and administrative teams to ensure programs run smoothly while staying focused on safety, compliance, and patient outcomes. He brings particular strength in census management, quality improvement initiatives, and community partnerships.

Joe’s experience is grounded in service, including prior military service in the U.S. Army, which continues to influence his leadership philosophy: clear communication, accountability, and respect for the mission. He holds a degree in Organizational Leadership and is driven by the belief that well-run organizations create the foundation for meaningful, effective care.

Paula Johnson Hall, LPC, LAC, NCC

Clinical Director

Paula Johnson Hall is a licensed clinician and seasoned behavioral health leader with more than two decades of experience across substance use treatment, crisis response, and mental health services. As Clinical Director, she brings a steady, thoughtful approach to overseeing clinical teams, ensuring high standards of care, and supporting both staff and clients through complex treatment needs.

Paula has held leadership and supervisory roles in behavioral health programs serving adults, adolescents, families, and vulnerable populations, including individuals in crisis, those impacted by trauma, and people navigating co-occurring mental health and substance use disorders. Her background includes program development, clinical training, utilization review, policy creation, and collaboration with courts, hospitals, schools, and community partners.

Clinically, Paula is trained in trauma-informed care and evidence-based modalities such as EMDR and TF-CBT. She has extensive experience working with suicide prevention and response, grief counseling, family systems, and culturally responsive care. Her work is grounded in compassion, structure, and a belief that effective treatment must honor the dignity and lived experience of each person.

Paula is licensed in Arkansas and Colorado and holds national counselor credentials. She is especially passionate about building strong clinical teams, mentoring providers, and creating environments where ethical, client-centered care can thrive.